TERMS AND CONDITIONS AND DISCLAIMERS AN POLICIES

Please read the following terms and conditions carefully before using this Web site or any of our other Web sites. By accessing or using our sites, you agree to the following terms and conditions. You should review these terms and conditions regularly as they may change at any time at our sole discretion. If you do not agree to any term or condition, you should not access or otherwise use our sites. The following terms and conditions apply to all of our Web sites, including any Web sites owned, operated or sponsored by any of our subsidiaries or affiliates. "Content" refers to any materials, documents, images, graphics, logos, design, audio, video, and any other information provided from or on our Web sites.

1. We Provide Our Web Site for Your Convenience Only

Our Web site is provided to you without charge as a convenience and for your information only. By merely providing access to our Web site content, we do not warrant or represent that:

    * The content is accurate or complete;

    * The content is up-to-date or current;

    * The content is free from technical inaccuracies or typographical errors;

    * The content is free from changes caused by third party; and

    * Your access to our Web site will be free from interruptions, errors, computer viruses or other harmful components.

  We do not assume any liability for these matters. In other words, you use our Web site at your own risk. Under no circumstances, including, but not limited to, negligence, shall we be liable for any direct or indirect, special, incidental or consequential damages. This includes loss of data or profit arising out of the use or the inability to use the content of this Web site, even if one of our representatives has been advised of the possibility of your damages. If your use of our Web site results in your need to service, repair or correct equipment or data, you assume the costs to the extent the law allows. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

2. We Provide Our Web Site "As Is" and Disclaim All Warranties

Our Web site content is provided "as is" and without warranties of any kind, either expressed or implied. We disclaim all warranties, express or implied, including, but not limited to, implied warranties and merchantability and fitness for a particular purpose.

3. We Do Not Have Responsibility for Links to Third Party Content

We may provide hyperlinks or pointers to other Web sites maintained by third parties or may provide third-party content on our Web site by framing or other methods. The links to third-party Web sites are provided for your convenience and information only. The content in any linked Web sites is not under our control so we are not responsible for the content, including any further links in a third party site. If you decide to access any of the third party sites linked to our Web site, you do this entirely at your own risk. It is up to you to take precautions to ensure that the third party you link to for your use is free of computer viruses, worms, Trojan horses, and other items of a destructive nature.

4. If We Provide a Link, We Do Not Necessarily Endorse a Third Party

We reserve the right to terminate a link to a third-party Web site at any time. The fact that we provide a link to a third-party Web site does not mean that we endorse, authorize or sponsor that Web site. It also does not mean that we are affiliated with the third-party Web site's owners or sponsors.

5. If a Third Party Links to Our Web Site, It Is Not an Endorsement

If a third party links to our Web site, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture or partnership by or with us. In most cases, we are not aware that a third party has linked to our Web site. A Web site that links to our Web site:

    * May link to, but not replicate, our content;

    * Should not create a browser, border environment or frame of our content;

    * Should not imply that we are endorsing it or its products;

    * Should not misrepresent its relationship with us;

    * Should not present false information about our products or services; and

    * Should not contain content that could be construed as distasteful, offensive, or controversial, and should contain only content that is appropriate for all age groups.

6. If You Transmit or Provide Data to Us, It is Non-Confidential

We do not want to receive confidential or proprietary information from you through our Web site. If you transmit to or post on our Web site any material, data, information, or idea by any means, it will be treated as non-confidential and non-proprietary and may be disseminated or used by us for any purpose.

You are not authorized to post on or transmit to or from our Web site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other content that could give rise to any civil or criminal liability under the law.

7. Your Use of Our Web Site Is Restricted

Our Web site and its content are owned and operated by us. Our Web site's content is eligible for protection under U.S. and worldwide copyright laws and treaty provisions. In addition, our Web site content is eligible for protection under domestic and foreign trademark laws, the laws of privacy and publicity, and communications regulations and statutes. No content from www.foxgrouptn.com, or any other Web site owned, operated, licensed or controlled by us may be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way. You also may not, without our permission, "mirror" any material contained on our Web site on any other server.

   If you violate these restrictions, you may be subject to civil and criminal penalties. .

8. By Providing Content, We Do Not Allow You to Use Our Trademarks

The trademarks, service marks, and logos of FOX GROUP, LLC, used and displayed on our Web site are our registered and unregistered trademarks. Nothing on this Web site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of our trademarks without our written permission. Requests to use trademarks owned by other companies which may be mentioned on this Web site should be directed to such other companies. We aggressively enforce our intellectual property rights. The name of FOX GROUP, LLC, or our logos may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Web site, without prior written permission. You are not authorized to use our logo(s) as a hyperlink to our Web site unless you obtain our written permission in advance.

9. You Must Obey Local Laws in Accessing Our Web Site

This site is controlled by us from our offices within the United States of America. We make no representation that content or materials in the site are appropriate or available for use in other jurisdictions. Access to our Web site content or materials from jurisdictions where such access is illegal is prohibited. If you choose to access this site from other jurisdictions, you do so on your own initiative and are responsible for compliance with applicable local laws. We are not responsible for any law violations. Documents or engineering drawings, prints, etc. that can be viewed, downloaded, or printed from our Web site may contain technical data whose Export is restricted by the International Traffic in Arms Regulations (ITAR, 22 CFR Parts 120-130), the Arms Export Control Act (22 USC 2778), or the Export Administration Act of 1979, as amended (22 USC App. 2401 et. seq.), and which may not be released or disclosed to non-US persons (i.e. persons who are not US citizens or lawful permanent residents) inside of the United States, without prior written authorization by the relevant US Government agency. Any claims relating to our Web site and its content and materials shall be governed by the laws of the state of Tennessee without giving effect to any principles of conflicts of laws. You agree that any legal action or proceeding between us for any purpose concerning this Agreement or the parties' obligations shall be brought exclusively in a federal or state court in the state of Tennessee.

10. You Are Bound by Changes in this Agreement's Terms and Conditions

We may at any time revise these terms and conditions by updating this posting. By using our Web site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current FOX GROUP, LLC Web Site User Agreement and Disclaimers to which you are bound. Certain provisions of these terms and conditions may be superseded by other legal notices or terms located on parts of our Web site. In the event of a conflict between the terms and conditions of this Agreement and the terms and conditions of any other written agreement between FOX GROUP, LLC, and its customers or vendors, the express terms and conditions of the latter agreement shall prevail.

11. You Agree to Indemnify Us for Using Our Web Site

You agree to indemnify, defend and hold harmless FOX GROUP, LLC, its officers, directors, employees, agents, members, affiliates, licensors, suppliers and any third party information providers to us from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement by you.

12. Third Parties May Have Rights under This Agreement

Some of the provisions of this Agreement are for the benefit of FOX GROUP, LLC, and its officers, directors, employees, agents, licensors, and suppliers. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

13. How This Agreement May Be Terminated

This Agreement may be terminated by either party without notice at any time for any reason; provided that you may no longer use our Web site after you have terminated this Agreement. Provisions 2, 6, 7, 8, 9, 11, and 12 of this Agreement shall survive any termination of this Agreement.

14. Miscellaneous

Our failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. We may assign our rights and duties under this Agreement to any party at any time without notice to you.

 

 

PRICING

Despite our best efforts, a small number of the items on our website may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Please note that this policy applies to any and all products sold and shipped by FOX GROUP, LLC, and its affiliates.

 

RISK OF LOSS

All items purchased from any website owned or operated by FOX GROUP, LLC, are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

RETURN POLICY

You may return new, unused (not installed) items ONLY with prior authorization from our Returns Department. Returned packages must be postmarked within 10 days from the date YOU RECEIVED THE ITEMS. Once you have been authorized to return items, you will receive an email containing your RMA (Return Merchandise Authorization) Number and return instructions. The RMA Number must be written on the outside of the shipping package when returned to us.

Please do NOT write your RMA Number on merchandise; if the number is on the merchandise it will be returned to you without credit. If items are returned without an RMA Number, you will be charged a 25% restocking fee. FOX GROUP, LLC does not refund shipping fees unless it is our error (as determined by FOX GROUP, LLC).

The items must be in the original packaging and the packaging cannot be cut or destroyed in any way. If items are received in a condition other than how they were shipped, the items will be returned to you without credit. We will send pre-paid return shipping labels ONLY if the return is a result of our error (sent wrong item, sent to wrong address, duplicate order, etc., as determined by FOX GROUP, LLC). Items received outside of the 10-day return window will be returned to you without credit.

If you received a defective item, you will need to contact the manufacturer of the product directly to arrange for a replacement; most products carry a manufacturer warranty. FOX GROUP, LLC does not handle manufacturer defects or warranties.

Refunds will be processed within 5-10 business days of the return being delivered to our location. Once issued, you will be sent an e-mail notification of the refund. Your refund may take 7-10 business days to receive.

All returns are subject to a 15% restocking fee. The Returns Department can be reached at SERVICE@FOXGROUPTN.COM

 

EXCHANGES

FOX GROUP, LLC does not offer swaps, exchanges or replacements on items. If you wish, a Customer Support Team Member may assist you in placing a new order for the correct merchandise.

Incorrect Ship to Addresses, Ordering Incorrect Items, and Requesting Changes to Existing Orders

FOX GROUP, LLC  attempts to ship orders as quickly as possible. As a result once an order is submitted via any method (website, mail, fax, or phone) we will not be able to make changes to your order once it has been processed, nor will we be able to stop it from shipping. The customer is responsible for making sure their order is accurate (shipping address, shipping method, and items ordered including sizes, gun fits, colors and quantities). If you do make an error in ordering you will have to follow our Return Policy. If possible, we can attempt to change the ship to address once the package has been shipped; however, we are completely subject to the shipping company’s policies. If the address can be changed a $14 service charge will apply.

FOX GROUP, LLC will not be responsible for errors made by customers entering wrong information. We will not reship the order for free, nor pay for the incorrect items to be shipped back to us. Items needing to be returned are subject to our Return Policy.

 

KNIFE POLICY

All customers attempting to purchase a knife must be 18 years or older. Knives are sharp, and by purchasing the knife from FOX GROUP, LLC, you understand that it is not designed or intended for use as a weapon. FOX GROUP, LLC does not warrant that a person may legally purchase, possess, or carry any specific items offered, according to federal, state or local laws. By purchasing any item from FOX GROUP, LLC, whether by phone, mail, electronic mail (email) or in person, the buyer grants that he/she is in compliance with local and state laws and legally able to purchase these items. FOX GROUP, LLC makes no guarantee either expressed or implied, as to any matter not expressly provided herein, including without limitation, the condition, quality, design, or fitness of the knife for use on any particular purpose. By acceptance of the knife, purchaser agrees that FOX GROUP, LLC shall have no liability to purchaser or any person whatsoever for any claim, loss, damage or expense arising from handling, use, display, or storage of the knife.

 

 

FOX GROUP, LLC BATON, PEPPER SPRAY, & STUN GUN POLICY

FOX GROUP, LLC will not ship pepper spray, or stun guns to the below list of locations (see respective lists below). If you attempt to place an order for a restricted item and have it shipped in violation of the below listed of "no-ship-to" lists we will cancel your order. This statement does not apply to persons allowed by law to possess batons, pepper spray, or stun guns (ie Police Officers, security personnel, or military personnel). If you are allowed to possess these items please email customer service when ordering at service@foxgrouptn.com. We will ask for a copy of your police/security/military ID to be faxed or emailed for confirmation. Click HERE for list of restricted states and territories.

PURCHASE POLICY

FOX GROUP, LLC does not warrant that a person may legally purchase, possess, or carry any specific items offered, according to federal, state or local laws. By purchasing any item from FOX GROUP, LLC, whether by phone, mail, electronic mail (email) or in person, the buyer grants that he/she is in compliance with local and state laws and legally able to purchase these items. FOX GROUP, LLC makes no guarantee either expressed or implied, as to any matter not expressly provided herein, including without limitation, the condition, quality, design, or fitness of the product for use on any particular purpose. By acceptance of the product, purchaser agrees that FOX GROUP, LLC shall have no liability to purchaser or any person whatsoever for any claim, loss, damage or expense arising from handling, use, display, or storage of the product.

PRIVACY POLICY

FOX GROUP, LLC respects your right to privacy and is committed to keeping your personal information provided to us private. Please keep in mind that information you voluntarily disclose through email via the internet may be intercepted and used by third parties.

  We sometimes use email addresses and other personally identifying information to contact visitors who communicate with FOX GROUP, LLC. For example, we direct email to visitors who provide us with their email addresses for specific purposes such as responding to an inquiry or notifying users of promotions. If at any point you no longer wish to receive communications from FOX GROUP, LLC, please contact us via email at service@foxgrouptn.com.

  We do not make your email address available to anyone outside of FOX GROUP, LLC.

If you have any questions or concerns about our Privacy Policy, please contact by the above stated method.

 

 

FOX GROUP, LLC reserves the right to refuse, delay, or cancel any order, at any time, for any reason.